I think sometimes there is a disconnect between the tech community and the real world. Google is finding that out with their Google Buzz product. Facebook has had issues with their privacy changes in the past.
Do these groups (and others that make up Web 3.0 or 3.0.9 or whatever) really make an effort to find out how the average user consumes their content and/or uses their product? I don't know.
With that said, the outrage over Facebook's new homepage changes in my "social circle" was ridiculous. At any little change, everyone throws up their hands because the change zaps the power out of their mouse to look for things (like, how to logout). They moan, complain and join groups that moan and complain. They shake their fists at Facebook and vow to quit. But, they don't. Why?
Where are they going? MySpace?
That would be a no.
Tech companies need to do a better job dealing with real users. Users need to do a better job learning the technology instead of saying "I'm not really that good with computers." Sorry, it's not 1995. The world is changing.
Let's meet halfway.
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